Lamex have long believed that representing a manufacturer on exports doesn’t simply mean selling their products in an overseas market. Our commitment to customers means that a full service technical appraisal takes place before we ever consider loading goods to a customer.
 
Some years ago Lamex took the bold step of investing in technical personnel, rather than sales people. We felt our blue chip customers were looking for an extra dimension to assist their buying, that global procurement would increase and become more and more important.
 
As such our technical staff travel the world and are frequently relocated. Our tech team are totally non commercial – if a plant doesn’t meet their requirements and the food safety standards they demand, then offers don’t even flow through to our sales team and we simply won’t work with unapproved plants.
 
In this day and age, quality assurance is becoming more and more important. Most buyers have extensive in-house QA facilities, but it’s far more robust to get it right at the source, prior to shipment and to develop a technical trust between ourselves, the buyer and the customer.